For the most part, your Amazon Echo devices are always ready and are waiting to help you but once and a while you might ask Alexa a question or tell her to do something and you might get a response something like this “I am having trouble connecting to your network. Please check the help section of the Alexa app.

As long as you have not changed your Wi-Fi setting and other Wi-Fi devices are working fine you most likely just need to unplug your Amazon echo device and plug it back in and it will fix itself. So if you have that issue just try that simple fix first to save a lot of time and frustration!

If a simple restart doesn’t fix the problem you will want to do a factory reset. Just follow this video: https://youtu.be/5AoDKGTVwbg